Cancel an order
Last updated: October 19, 2026
If you have a statutory right to cancel your purchase, you can notify us using a clear statement. This page does not create a cancellation right where the law does not provide one.
Email contact@dawn-sunrise.com or write to MBY — Lou Malabry, 41 Avenue de la Cigogne, 14390 Cabourg, France. Include your name, order number, the product concerned and a clear statement that you wish to cancel.
You may copy and send the optional form in our Returns and refunds. You do not have to provide a reason for exercising a no-reason statutory withdrawal right.
Keep a copy of your notice. A request for return instructions is helpful, but our reply is not a condition for a timely statutory notice.